Odanow: Ordering Made Simple, Secure

Odanow: Ordering Made
Simple, Secure

Achieving a satisfying customer’s experience is a puzzling matter, especially for merchants or retailers. Not having the competitive advantage in a tech-laden world will result in significant losses and in worst case scenario; closure. In a big scale, the absence of technological assistance could halt the development of an industry.

 

The integration of cutting-edge technologies is becoming more imperative in elevating our daily life, from shopping and dining experience to how we manage our monetary. Imagine a system that can manage reservations, orders, purchases and delivery – all at our fingertips. Fortunately, that system has already been developed and is rolling out in Malaysia – we called it ODANOW.

 

One of the projects by World of Sharing (WOS), ODANOW smart ordering platform provides a total dining solution that bridges the gap between merchants and customers by connecting them in easier and faster way. It offers one stop solution for processes such as booking, ticketing, seat waiting, ordering and payment, bringing multiple service industries from food and entertainment to travel and transportation, into one technological ecosystem.

Achieving a satisfying customer’s experience is a puzzling matter, especially for merchants or retailers. Not having the competitive advantage in a tech-laden world will result in significant losses and in worst case scenario; closure. In a big scale, the absence of technological assistance could halt the development of an industry.

 

The integration of cutting-edge technologies is becoming more imperative in elevating our daily life, from shopping and dining experience to how we manage our monetary. Imagine a system that can manage reservations, orders, purchases and delivery – all at our fingertips. Fortunately, that system has already been developed and is rolling out in Malaysia – we called it ODANOW.

 

One of the projects by World of Sharing (WOS), ODANOW smart ordering platform provides a total dining solution that bridges the gap between merchants and customers by connecting them in easier and faster way. It offers one stop solution for processes such as booking, ticketing, seat waiting, ordering and payment, bringing multiple service industries from food and entertainment to travel and transportation, into one technological ecosystem.

Data in Daily Dining

This is made possible with utilization of three cutting-edge technologies; Internet of Things (IoT), Artificial Intelligence (AI) and blockchain.

Data in Daily Dining

This is made possible with utilization of three cutting-edge technologies; Internet of Things (IoT), Artificial Intelligence (AI) and blockchain.

odanow solutions diagram

The essence of ODANOW is data – a collection of details that tells us more of user’s information from their behaviors, buying patterns, visit frequency and more. As a company that revolves around the management of data, we garner every facts and statistics to develop a system that provide better experience.

 

ODANOW is initially deployed for food & beverages industry, providing a chance to enhance dining experience and efficiency. It serves as a great platform to capture valuable data such as user’s spending behavior, race and ethnicity, as it caters to user’s daily meal habit, preferred dines in location, service rating, food rating, response on new recipe or product. These online and offline data makes up a complete data analysis, allowing merchants to have the competitive advantages.

 

From the first time a customer reserves a table or enter the restaurant, to the time they revisit the dining place, our system which integrates IoT, AI and blockchain is able gather the information, learn and analyze it, and provide various assistances in helping merchants and customers to get what they want conveniently and securely.

The essence of ODANOW is data – a collection of details that tells us more of user’s information from their behaviors, buying patterns, visit frequency and more. As a company that revolves around the management of data, we garner every facts and statistics to develop a system that provide better experience.

 

ODANOW is initially deployed for food & beverages industry, providing a chance to enhance dining experience and efficiency. It serves as a great platform to capture valuable data such as user’s spending behavior, race and ethnicity, as it caters to user’s daily meal habit, preferred dines in location, service rating, food rating, response on new recipe or product. These online and offline data makes up a complete data analysis, allowing merchants to have the competitive advantages.

 

From the first time a customer reserves a table or enter the restaurant, to the time they revisit the dining place, our system which integrates IoT, AI and blockchain is able gather the information, learn and analyze it, and provide various assistances in helping merchants and customers to get what they want conveniently and securely.

Catering What Matters to You

Merchants with hardships to understand customer’s preferences, determining the right time for promotion or attract customers in close proximity, will now have the upper hand to serve each customer at its best. Through analyzation of historical data, geo-location and daily habits, merchants can plan their marketing and promotion, not only to local market, but also on a bigger and global scale.

Catering What Matters
to You

Merchants with hardships to understand customer’s preferences, determining the right time for promotion or attract customers in close proximity, will now have the upper hand to serve each customer at its best. Through analyzation of historical data, geo-location and daily habits, merchants can plan their marketing and promotion, not only to local market, but also on a bigger and global scale.

odanow mobile app screen

Customers, on the other hand, will be able to enjoy slew of benefits that will make their dining much more convenient. Customers may not even need to queue up for takeout or wait for the waiters to take your order. ODANOW data analysis allows them to book and order online to have their meal prepared upon arrival, get the best meal suggestions or promotions according to their preference, make payments through online or e-wallet, and receive goods at your doorstep via online delivery – all done in a reliable and secured environment. Ultimately, the system opens up possibilities to elevate the food and beverage industry, at the same time enhancing our standard of living.

Customers, on the other hand, will be able to enjoy slew of benefits that will make their dining much more convenient. Customers may not even need to queue up for takeout or wait for the waiters to take your order. ODANOW data analysis allows them to book and order online to have their meal prepared upon arrival, get the best meal suggestions or promotions according to their preference, make payments through online or e-wallet, and receive goods at your doorstep via online delivery – all done in a reliable and secured environment. Ultimately, the system opens up possibilities to elevate the food and beverage industry, at the same time enhancing our standard of living.

Ticketing with ODANOW

Apart from table reservation and meal ordering, the smart ordering system can also be implemented in ticketing services for events, sports, concerts and etc.


Fraud has been a concerning issue in ticketing, plaguing various industries such as transportation, food and beverages, and conference events. High processing fees forces organizers to co-operate with a third-party in ticket sales, leading to an issue of legitimacy. Ticket touting is another concern where tickets are resold for more than face value.


ODANOW application resolves these problems with a more reliable reselling of tickets through blockchain transaction records with the identification of the purchaser. Since the record is open to public and transparent, purchasers can check on the transaction record and verify the authenticity of the ticket.

Ticketing with ODANOW

Apart from table reservation and meal ordering, the smart ordering system can also be implemented in ticketing services for events, sports, concerts and etc.


Fraud has been a concerning issue in ticketing, plaguing various industries such as transportation, food and beverages, and conference events. High processing fees forces organizers to co-operate with a third-party in ticket sales, leading to an issue of legitimacy. Ticket touting is another concern where tickets are resold for more than face value.


ODANOW application resolves these problems with a more reliable reselling of tickets through blockchain transaction records with the identification of the purchaser. Since the record is open to public and transparent, purchasers can check on the transaction record and verify the authenticity of the ticket.

queuing for restaurant odanow
queuing for restaurant odanow

Convenient Ordering Solution

The combination of AI, IoT and blockchain has made it easier for people to browse, consume & purchase in a faster and more secured setting, without increasing operational cost or the risk of fraud. The use of big data enables merchants and customers to move forward to a much more efficient and trusted service. You can soon relish the experience with ODANOW – Order, Delivery, Anywhere and Now!

Convenient Ordering Solution

The combination of AI, IoT and blockchain has made it easier for people to browse, consume & purchase in a faster and more secured setting, without increasing operational cost or the risk of fraud. The use of big data enables merchants and customers to move forward to a much more efficient and trusted service. You can soon relish the experience with ODANOW – Order, Delivery, Anywhere and Now!

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